| Please note the CCRA 2020 holiday schedule below. |
| Without exception, CCRA assumes agencies are closed on the following days and will assist all callers: |
| Martin Luther King Day | January 20, 2020 |
| President's Day | February 17, 2020 |
| Memorial Day | May 25, 2020 |
| Independence Day Observed | July 3, 2020 |
| Independence Day | July 4, 2020 |
| Labor Day | September 7, 2020 |
| Thanksgiving Day | November 26, 2020 |
| Day after Thanksgiving | November 27, 2020 |
| Christmas Day | December 25, 2020 |
| New Year's Day | January 1, 2021 |
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